General Manager Job at Classie Express Car Wash, Louisville, KY

  • Classie Express Car Wash
  • Louisville, KY

Job Description

Job Description

Job Description

Classie Express Car Wash is looking for a hands-on General Manager to lead our growing downtown Louisville location.

We are looking for someone who takes ownership of the business—not someone who simply manages a shift. The General Manager will be responsible for the day-to-day operation of the wash, leading and developing employees, delivering an excellent customer experience, maintaining a clean and professional facility, and helping continue the growth of the business.

Responsibilities include:

  • Lead, schedule, train, and hold employees accountable
  • Ensure the wash opens, operates, and closes properly each day
  • Deliver outstanding customer service and resolve customer concerns
  • Monitor wash quality and make sure every customer receives a great wash
  • Help grow Membership sales and customer retention
  • Maintain a clean, safe, professional property
  • Perform routine equipment inspections and basic troubleshooting
  • Repairs and maintenance when needed
  • Manage labor efficiently based on traffic and business needs
  • Monitor inventory and operating supplies
  • Track key operating results and communicate regularly with ownership
  • Look for ways to improve operations, customer experience, and profitability

The person we're looking for:

You don't necessarily need years of car wash experience. We are more interested in finding someone who is dependable, mechanically inclined, comfortable leading people, good with customers, and willing to take ownership.

The right person notices problems before someone has to point them out. They aren't afraid to jump in and help when the wash gets busy, but they also understand that their job is to build and manage a team—not do every job themselves.

Management experience in car washes, automotive service, quick-service restaurants, retail, hospitality, or another high-volume customer-service business would translate well.

\nCompany Description

Classie Express Car Wash

Company Description

Classie Express Car Wash

Job Tags

Shift work

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